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Help & FAQ

Quick answers to the most common questions. Still stuck? Email us at support@meetnonna.com.

How does matching work?

You answer a 99-question compatibility quiz across values, lifestyle, and personality. We score every pair and show you a real compatibility percentage. Like someone and, if they like you back, it's a match and you can chat.

How do I get more / better matches?

Complete your profile (photos, bio, interests, prompts), finish the quiz, and turn on discovery visibility. Your profile-strength meter on the Profile page shows what to improve.

How do I see who liked me?

Open Matches — if anyone has liked you, you'll see a 'X people like you' card linking to the Likes page. Like them back to match instantly.

What is verification?

Submit a quick selfie from your Profile to earn a verified badge after our team confirms it matches your photos. It builds trust with other members.

How do I stay safe?

Use the ⋯ menu on any profile or chat to block or report someone. You only message people you've matched with. Meet in public for first in-person dates, and tell a friend your plans.

How do I block or report someone?

Tap the ⋯ menu on their profile or in your chat with them, then choose Block or Report. Manage blocked users anytime in Settings.

Can I delete my account?

Yes — Settings → Delete account. This permanently removes your profile, matches, and messages.

Is it free?

Yes — joining, matching, messaging, and events are free during our founding period.

How do events work?

Browse events on the Events tab and RSVP. If an event is full you'll join the waitlist and get promoted automatically if a spot opens. See what you're attending under 'Going'.

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